One Call Away From Saving Your Day™
At R & S Mechanical, we provide top quality service and parts you can trust for a wide spectrum of commercial and residential air conditioning & heating issues. Read below for answers to many of our most frequently asked questions. Always feel free to give us a call to speak with a trained technician.
Residential Air Conditioning & Heating
What does “HVAC” mean?
HVAC is an abbreviation for heating, ventilation, and air conditioning. The term covers a broad range of air conditioning and heating systems including units, ducts, and filters.
Why do my ducts make sounds when the furnace starts?
This commonly indicates an issue of undersized ducts. It could also signify air flow that is too powerful for the existing ducts, which needs to be calibrated. Inspection by trained experts can help to determine the definitive cause.
Why would I want regular maintenance on my air conditioning or heating system?
Your home climate system is an investment. Allowing issues to develop and worsen can increase the eventual cost of repairs while reducing your home’s air quality. Regular annual maintenance helps you prepare for future upgrades or repairs while keeping peak performance in the meantime.
How much are your estimates?
At R & S Mechanical, we provide 100% free on-site estimates with our trained and certified technicians. It’s of the utmost importance to us that we get you the right fit solution quickly without impeding your regular business operation.
Do I really need to have my condenser coil cleaned?
The benefits of regular cleaning can very easily outweigh the cost. Between improvement in the lifespan of your HVAC unit due to reduced heat and increased energy efficiency for the entire system you can recoup a dramatic cost savings in your utility bill.
What Is R-22 refrigerant?
This is an older variety of refrigerant which the EPA has established compliance measures to phase out due to its environmental impact. If your building retains an HVAC unit from prior to 2010, it likely utilizes R-22 refrigerant. R & S Mechanical's Raleigh HVAC experts can advise you about optimal upgrade plans to keep your costs low.
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Trusted & Recommended
Jeff designed a great Mitsubishi Mini Split for my new Music Room. Julio and Marlon did a great job on the initial pre-plumb, and Julio and Jake returned to finish the install. I did have one minor glitch, and Jeff sent Barry out to take care of that. Great equipme...
Have had nothing but positive experience working with R&S. Brittany is the front end of the company and does a great job representing company. friendly, pleasant and helpful. Provides accurate information and follows up as she says.
I had R and S come out to my house for the second time in the last couple of years to fix an issue with our heating system, and they were able to show up quickly and promptly and fix the issue the same day. The folks I have dealt with at R and S have all been very friendly and helpful in explaining the two issues with our heater thus far. We've had very good experiences and would definitely recommend to other homeowners.
I would recommend R & S Mechanical at any time for those who are looking for professionalism and ability to make a major job look like it's a minor one. I contacted R & S as one of 5 suppliers and service companies to install a new unit in my house. Even though price was a factor, but I was also looking to work with an organization that would be honest and caring. I did find such values with R & S. They were the only one out of the five who actually called to follow up on their offer and ensure that everything was well explained and clear. Absolutely great guys and they made sure to keep the place clean after they left. I definitely made the right choice.
I have dealt with R&S since I moved to Raleigh four years ago and they have taken consistently good care of my HVAC units. They are prompt, professional, courteous and definitely pick up after themselves. They even call me to schedule regular maintenance that comes with my service contract instead of me having to remember. I can get an appointment very quickly if something breaks on me and they always arrive early. I'm overall very satisfied.
I have always been pleased with their service. They are quick to respond, even on weekends. I would definitely recommend them.
Our overall experience with R&S has been exceptional. We have been homeowners for over 30 years and have never had better service, concern and respect as we have received from R&S. Highly recommend.
Barb and Jerry
Our AC system failed on a Friday afternoon at our Daughter's condo. Shortly after our call, Randy and Mike came to our condo, diagnosed the unit and loaned us portable cooling units over the weekend. They installed a new system and got us up and running the following Tuesday. Their prices and service were great! Very responsive, very straight forward, no hard sell unlike the big companies. Highly recommended - excellent service!